AfterBuy24 – After Purchase tools
Ingwa Labs has developed AfterBuy24, a state-of-the-art after-purchase platform designed to enhance customer interactions with brands and service providers. This innovative platform empowers brands and service providers to create lasting impressions by centralizing and streamlining customer interactions.
Key Features
Centralized Warranty and Asset Management
Manage all warranty and asset information in one place.
Simplified Service Portal and Tracking
User-friendly service portal and real-time service tracking.
Warranty Expiry Reminders and Extensions
Automated reminders and options for extending warranties.
Comprehensive Service History
Track and review past services and maintenance activities.
Brand Portal for Offers and Genuine Parts
Location-based offers and genuine spare parts.
Store Locator and Product Registration
Modules for discovering stores and registering products.
Technology Stack
Dart/Flutter
For cross-platform mobile app development
Firestore
For real-time data syncing
GoLang
For efficient backend services
Postgres
For robust relational database management
Results
Simplified Post-Purchase Management
- The platform has greatly improved customer satisfaction by streamlining post-purchase processes.
- Brands experience increased engagement and the ability to deliver targeted promotions.
- Targeted promotions drive higher sales and strengthen customer loyalty.
- Ingwa Labs' innovative solution fosters lasting and meaningful interactions between customers and brands.