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AfterBuy24 – After Purchase tools

AfterBuy24 – After Purchase tools

overview

 Ingwa Labs has developed AfterBuy24, a state-of-the-art after-purchase platform designed to enhance customer interactions with brands and service providers. This innovative platform empowers brands and service providers to create lasting impressions by centralizing and streamlining customer interactions.

key features :

  1. Centralized Warranty and Asset Management: Manage all warranty and asset information in one place.
  2. Simplified Service Portal and Tracking: User-friendly service portal and real-time service tracking.
  3. Warranty Expiry Reminders and Extensions: Automated reminders and options for extending warranties.
  4. Comprehensive Service History: Track and review past services and maintenance activities.
  5. Brand Portal for Offers and Genuine Parts: Location-based offers and genuine spare parts.
  6. Store Locator and Product Registration: Modules for discovering stores and registering products.

Implementation :

  1. Mobile App Development: Leveraged Dart/Flutter for a consistent user experience on iOS and Android.
  2. Real-Time Data Management: Utilized Firestore for immediate updates and synchronization.
  3. Backend Services: Employed Go Lang for high-performance backend processes.
  4. Database Management: Implemented Postgres for managing complex data transactions.

Tecnology Stack :

  1. Dart/Flutter: For cross-platform mobile app development.
  2. Firestore: For real-time data syncing.
  3. Go Lang: For efficient backend services.
  4. Postgres: For robust relational database management.

Result :

  The platform has significantly improved customer satisfaction by simplifying post-purchase management. Brands benefit from enhanced engagement and targeted promotions, driving increased sales and customer loyalty. Ingwa Labs’ innovative solution effectively bridges the gap between customers and brands, fostering lasting and meaningful interactions.

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